Dropshipping Operations

Scale your dropship store without hiring a team.

Order Management

• Daily order status summary (pending, shipped, delayed)
• Flag orders not shipped within 3 business days
• Draft supplier follow-up messages for delayed orders
• Refund/dispute resolution templates for customers

Customer Service

• Response templates for: tracking inquiries, refund requests, wrong item, damaged item, delivery delays
• Draft return policy explanations
• Escalation checklist for PayPal/Stripe chargebacks
• Customer satisfaction follow-up sequence (7 days post-delivery)

Product Research

• Research brief template for new product testing
• Competitor product analysis (input URL → analysis framework)
• Winning product criteria checklist (margin, competition, trend, shipping time)
• Seasonal opportunity calendar

Supplier Management

• Supplier scorecard (shipping time, defect rate, communication)
• Sample order checklist before scaling a product
• Price negotiation email templates
• Backup supplier identification process

Store Optimization

• Weekly conversion rate review checklist
• Product page audit (images, description, reviews, price)
• Abandoned cart sequence setup guide
• Upsell/cross-sell recommendation framework

Financials

• Daily margin tracker (revenue, COGS, ad spend, net)
• Ad spend vs revenue ratio alert (flag if ROAS drops below target)
• Monthly profit report template
• Tax prep checklist (sales tax nexus, COGS documentation)

Setup

Tell your agent:

• Your store URL and top 10 products by revenue
• Primary supplier contacts
• Target profit margin per product
• Current monthly ad spend and ROAS target